FAQ
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Frequently Asked Questions
What types of materials can I choose from for my wall art?
We offer premium materials including premium Tempered Glass, crystal porcelain and Acrylic. Each provides a distinct finish and durability — perfect for showcasing your personal style.
Can I upload my own photo to create custom wall art?
Yes! Simply upload your favorite image during the customization process. Make sure the photo is high resolution (at least 300 DPI) for the best print quality.
How do I preview my artwork before placing an order?
We offer an AR (Augmented Reality) preview tool that allows you to see how your custom wall art will look in your space before you order.
Do you offer framing options?
Yes, we provide multiple framing options to suit your decor preferences. You can choose your preferred frame style during the order process.
How long does it take to receive my order?
Production usually takes 3–5 business days, and shipping times vary by location. Most orders arrive within 7–10 business days.
Do you ship internationally?
Currently, we ship within USA If you’re outside of our standard regions, please contact us before placing an order.
What is your return or satisfaction guarantee?
We offer a 100% satisfaction guarantee. If you’re not happy with your order, contact us within 7 days of receiving it, and we’ll help you with a replacement or refund.
How do I care for my wall art?
Use a soft, dry cloth to gently clean the surface. Avoid using harsh chemicals or excessive moisture, especially on acrylic and glass finishes.
Can I place a bulk or corporate order?
Absolutely! We welcome bulk and business orders. Contact us directly for special pricing and personalized service.
What if I need help or have more questions?
You can reach out to our customer support team via the Contact page or email us at perfectpics4u@gmail.com. We’re here to help!